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Next New Steps

Privacy policy

How Nextnewsteps collects, uses and protects the personal information you share when you enquire.

Template notice: this is a starting point and must be reviewed by a qualified adviser (and aligned with UK GDPR / Turkish KVKK) before launch.

Who we are

Nextnewsteps (“we”, “us”) operates this website to provide information about stroke and neuro-rehabilitation at our centre in Istanbul and to respond to enquiries from prospective patients.

What we collect

When you submit the enquiry form or contact us by WhatsApp, phone or email, we collect the details you choose to share — typically your name, contact details, the treatment you’re interested in, and any medical information you send (such as scans).

How we use it

  • To respond to your enquiry and provide information, advice and quotes.
  • To arrange consultations, treatment and travel where you ask us to.
  • To improve our service. We do not sell your data.

Lawful basis

We process your information on the basis of your consent and our legitimate interest in responding to enquiries. Health information is special-category data and is handled with additional care.

Retention

We keep enquiry information only as long as necessary to help you and to meet legal and medical record-keeping obligations, then delete it securely.

Your rights

You can ask us to access, correct or delete your information, or withdraw consent, at any time by emailing hello@nextnewsteps.co.uk.

Cookies

This site uses minimal cookies. Spam protection on our forms (Cloudflare Turnstile) may set a cookie to verify you’re human.

Contact

Questions about this policy? Email hello@nextnewsteps.co.uk.

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